Privacy Policy

Farms.ng ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you use Farms.ng, including our website, profiles, tools, communications, and related services (collectively, the "Platform").

By using Farms.ng, you agree to the practices described in this Privacy Policy.

Farms.ng is a platform focused on improving visibility, trust, and decision support in Nigerian agriculture. Farms.ng is owned by NirtualVAS LTD.

We may collect the following categories of information.

Information you provide directly

This may include:

• your full name, phone number, WhatsApp contact, and email address
• farm name, farm address, and farm location
• crops or products you grow
• farming activity information
• profile descriptions and images
• messages, support requests, or inquiries you send to us
• any other information you choose to submit

Profile and activity information

If you create, claim, or update a Farms.ng profile, we may collect information such as:

• profile details and farm-related records
• crop listings and visible farming activity
• update history and account preferences
• community participation data
• content you publish or submit through the Platform

Automatically collected information

When you use Farms.ng, we may automatically collect certain technical and usage information, including:

• IP address, browser type and version, device type and operating system
• referral source, pages visited, and date and time of access
• click and interaction data, session and usage data
• cookies, pixels, and similar tracking information

We may use your information to:

• operate, maintain, and improve Farms.ng
• create, manage, and display profiles
• help make farm profiles visible on the Platform
• communicate with you and respond to questions, support requests, and deletion requests
• improve platform trust, safety, and quality
• understand how users interact with the Platform
• personalize and improve the user experience
• support current and future platform features, including decision-support tools
• detect misuse, fraud, abuse, or security issues
• comply with legal and regulatory obligations
• protect our rights, users, and the public

Farms.ng is built to help farmers become more visible. If you create, claim, or maintain a profile, some information may be displayed publicly on the Platform. This may include:

• farm name, address, and location
• crops or products
• profile descriptions
• public updates or farming activity
• photos or other content you choose to make public

By submitting this information, you understand that content associated with a public profile may be visible to other users, buyers, partners, search engines, and the general public.

You should only submit information you are comfortable making public, or that is necessary for the Platform to function as intended.

We do not sell your personal data. We may share your information in limited situations, including:

• Service providers — we may share information with hosting providers, analytics providers, communication tools, security providers, and technical support services who help us operate the Platform. These providers process data only as necessary to perform their services.
• Public profile sharing — if your profile is public, information you choose to publish may be visible to other users, buyers, partners, researchers, search engines, and the general public.
• Legal or regulatory reasons — we may disclose information if required by law, regulation, court order, legal process, or lawful government request.
• Protection of rights and safety — we may share information to protect Farms.ng, our users, investigate fraud or abuse, or enforce our Terms of Service.
• Business transfers — if Farms.ng or NirtualVAS LTD is involved in a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that process.

Farms.ng may use cookies, analytics tools, pixels, and similar technologies to:

• keep the website functioning properly
• remember preferences or sessions
• understand how visitors use the website
• improve performance and usability
• measure engagement and traffic
• support communication and marketing activities

These tools may collect information about your device, browsing actions, and patterns. You can often control cookies through your browser settings. Blocking some cookies may affect how the Platform functions.

We retain information for as long as reasonably necessary to operate and improve the Platform, maintain accounts and profiles, preserve records and backups, comply with legal obligations, resolve disputes, enforce our agreements, and protect safety, trust, and platform integrity.

If you request deletion of your profile or account, we will review and process the request in line with our legal, operational, recordkeeping, and security obligations.

Some information may be retained where necessary, even after deletion requests, including backups, logs, dispute records, compliance records, and information we are legally required to keep.

Users who want their account or profile deleted must contact us directly.

We will review deletion requests and take appropriate steps subject to our legal, operational, safety, and recordkeeping obligations.

We take reasonable technical and organizational measures to help protect your information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, database, or online system can guarantee absolute security. You use Farms.ng at your own risk. You are also responsible for helping protect your own account information and devices.

Depending on applicable law and your location, you may have rights regarding your personal information, including the right to:

• request access to your personal data
• request correction of inaccurate or incomplete information
• request deletion of certain data
• object to certain uses of your data
• request restriction of certain processing
• request changes to public profile information

To make a request, contact us at info@farms.ng. We may need to verify your identity before processing certain requests.

Farms.ng is not intended for children under the age of 18 without appropriate permission, supervision, or legal basis. We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has submitted personal information improperly, please contact us at info@farms.ng.

Farms.ng may contain links to or integrations with third-party services, including WhatsApp and other websites or tools.

We are not responsible for the privacy practices, terms, or content of third parties. Your use of third-party services is governed by their own policies and terms. We encourage you to review them separately.

Farms.ng is focused on Nigerian agriculture, but the Platform may be accessed from other countries.

By using the Platform, you understand that your information may be processed and stored in jurisdictions where our service providers operate, subject to applicable law and reasonable safeguards.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of Farms.ng after an update means you accept the revised Privacy Policy.

If we make material changes, we may also provide additional notice where appropriate.

If you have questions about this Privacy Policy or want to make a privacy-related request, contact us at: